Build Store Service Policies and Terms
E-Mail: support@zopi.io
Update on: 28/10/2024
INTRODUCTION
These terms and conditions apply to our ultimate Build Store Service, which is designed to build a quality ready-to-sell Dropship Store within 24 hours.

A. TERMS OF SERVICE
  • Service Description: We provide a service that creates and sets up one-product dropship stores on the Shopify platform. This includes store design, basic app installation, and configuration of essential settings (note: we do not support with setting up payment gateways). We also accept additional custom request(s) if any once the review process is completed.
  • Process: Once you submit your ticket, we will start processing it and complete delivery to you via your chosen preferred channel within 24 working hours. The delivery package includes a proposal that describes our setup for your store as in the Service Description section above.
  • Intellectual Property: We use legally licensed themes and assets in our store designs. You are granted a non-exclusive license to use the store design for your business. We retain ownership of the underlying design elements.
  • Third-Party Applications: Our service includes three basic applications that serve as a means to increase chances of getting sales on your dropship store and your customer base. They are: AliReviews – Adding Social Proof, Zopi – Importing Winning Products, Parcel Panel – Creating your Tracking Order Page. Please acknowledge that we will set up these app in FREE plans, which means you will not be charged for app use until you want to upgrade to explore more advanced features.
B. WARRANTY
  • Scope: We warrant that the store we create will be free from defects in design, layout, and functionality of the features and apps installed by us at the time of delivery.
  • Duration: The warranty period is 7 days from the date of delivery.
  • Exclusions: The warranty does not cover issues arising from:
  1. Modifications made to the theme setting by you or any third party after delivery
  2. Problems with third-party apps or services that are not installed by us.
  • Disclaimer of Warranties: We provide the service “as is” and do not guarantee sales, profits, or specific outcomes. We are not responsible for any losses or damages resulting from your use of the store.

C. PROCESS AND DELIVERY
Once you submit your request (via our ticketing system or other designated channels), we will begin processing your order. We aim to deliver the completed store setup within 24 working hours (excluding weekends and holidays). Delivery includes a proposal outlining the store setup as described in the Service Description.

D. YOUR RESPONSIBILITIES
  • Shopify Account: You are responsible for having a valid Shopify account and for all associated fees with Shopify.
  • Product Selection: You are responsible for selecting the product(s) you wish to sell in your store.
  • Payment Gateway Setup: You are responsible for setting up and managing your payment gateway.
  • Marketing and Sales: You are responsible for all marketing and sales activities related to your store.
  • App Management: You are responsible for managing and upgrading any third-party apps installed on your store.

E. INTELLECTUAL PROPERTY
We use legally licensed themes and assets in our store designs. You are granted a non-exclusive license to use the store design for your business. We retain ownership of the underlying design elements, themes, and any custom code developed. Redistribution or resale of the store design is strictly prohibited.

F. THIRD-PARTY APPLICATIONS
The included apps (AliReviews, Zopi, and ParcelPanel) are provided "as is." We are not responsible for their functionality, performance, or any issues arising from their use. Support for these apps should be sought directly from the respective app developers. Any costs associated with upgrading to paid plans for these apps are your responsibility.

G. DISCLAIMER OF WARRANTIES
We provide the service "as is" and do not guarantee sales, profits, or specific outcomes. We are not responsible for any losses or damages resulting from your use of the store. Your success depends on various factors, including marketing efforts, product selection, and market conditions, which are beyond our control.

H. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties; (iii) any content obtained from the services; or (iv) unauthorized access, use, or alteration of your transmissions or content.

I. TERMINATION
We may terminate this Agreement at any time if you breach any of these terms. You may also terminate the agreement by providing written notice.

J. CHANGES TO TERMS
We reserve the right to modify these Terms of Service at any time. Updated terms will be posted on our website, and your continued use of the service constitutes acceptance of the revised terms.

CONTACT US
For any questions or concerns regarding these terms and policies, please contact Zopi Customer Service at support@zopi.io